Gylgorix Privacy Policy

Welcome to Gylgorix! This Privacy Policy explains—in clear, everyday language—how we collect, use, and protect your personal information when you use our online education platform. We know privacy is a big deal, especially when it comes to learning online, so we've pulled together the details here to help you understand what happens to your data. By using Gylgorix, you're agreeing to the practices described below, so let's break it all down for you.

Personal Information We Gather

Whenever you sign up for Gylgorix or interact with our courses, we collect certain details about you. Some of this information is needed to create your account and provide access to the educational materials. The rest helps us improve your learning experience and make the platform feel just a bit more like it was made for you personally. We try to keep things simple, but collecting the right data is essential for us to run Gylgorix smoothly.

To get you started, we ask for details such as your full name, a username, and a password. We also need your date of birth (for age-appropriate content), and sometimes other identifiers like your country or preferred language. If you decide to fill in your profile more completely, you might share extra things like your interests or a profile picture. That’s up to you—none of that is mandatory for basic use.

As you interact with the platform, we automatically gather information about how you use Gylgorix. This can include the courses you view, your progress in lessons, quiz results, and even how long you spend on different pages. We also collect device information, such as your browser type or IP address, just so we can troubleshoot issues and make the site work well for everyone.

If you contact us for help or feedback, we keep a record of that, too. This might include things you share in support tickets or surveys. We think it’s fair to be upfront: the more you share, the better we can understand what you need, but we promise not to ask for more than is really necessary.

Account creation requires your basic identity details, such as your name, date of birth, and a valid login credential. We need these to keep your account secure and to personalize your learning path based on your age group or interests.
While using Gylgorix, we record your activity logs, which include lesson completion, assessment scores, and interaction timestamps. These logs help us support your learning journey and keep track of your achievements over time.
Optional profile enhancements like uploading a photo or sharing your learning goals are always your choice. These extras let you express yourself and can help us suggest courses that match your preferences.

How We Use Your Personal Data

We use your data first and foremost to deliver the educational services you've signed up for. Without certain details, we simply wouldn't be able to give you access to your courses or track your progress. Our goal is always to make your learning experience helpful and engaging, not intrusive.

Personal data helps us improve the quality of our content and the way the platform works. For instance, if we notice that a lot of users get stuck on the same lesson, we might revisit that material and tweak it. Sometimes we look at general patterns, like which devices are most popular, so we can focus on fixing bugs or rolling out new features where they're most needed.

We also use your information to personalize your experience. This might mean recommending courses that align with your interests, or sending reminders about unfinished lessons. If you've told us what you're hoping to learn, we can do a better job cheering you on or pointing you to the right resources.

Of course, there are times when we're legally required to hold onto or share certain details. For example, to comply with local regulations or to investigate suspected misuse of the platform. We treat these situations with the utmost care, always aiming to protect your privacy wherever possible.

Your data is necessary for us to deliver course content, quizzes, and certificates. We use your learning records to monitor progress and help you pick up right where you left off.
Data analytics allows us to identify popular topics, troubleshoot technical issues, and create new features that students actually want. By understanding how people use Gylgorix, we can keep improving the experience for everyone.
We use contact preferences and feedback to communicate with you about updates, new courses, or important policy changes. You can always choose how much you want to hear from us by adjusting your notification settings.

Third-Party Data Collection

Gylgorix partners with a variety of external tools and services to keep the platform running smoothly and securely. These third parties might collect certain information about you when you access or use our services. Sometimes, these tools are invisible in the background—think analytics, payment processing, or video hosting—but they play a big part in your overall experience.

For instance, when you watch a video lesson, our video hosting provider might collect details like your device type, how long you watched, or even your IP address for streaming quality. We also rely on analytics providers to help us understand user trends and see which features are most popular. These companies use special tracking technologies, like cookies or embedded scripts, to gather data as you browse Gylgorix.

If you pay for a course or certificate, a trusted payment processor will handle your transaction details. We never see your full credit card number or bank information—those details go straight to the payment provider, who protects your data according to their own strict policies. Still, we do receive confirmation of payment and basic billing information for our records.

While third-party services help us deliver a better platform, we only work with companies that share our commitment to privacy. We always try to limit what these partners can see, and we require them to keep your data safe and confidential. However, each third-party provider has its own privacy policy, so you may want to review those policies if you have concerns about how your information is handled outside of Gylgorix.

Video and streaming platforms may collect your device details, session times, and usage metrics to ensure smooth playback and troubleshoot buffering issues. These statistics are generally used to improve their service and help us deliver content reliably.
Analytics services track how you navigate the site, which features you use most, and where you might encounter errors. These insights guide our decisions about which parts of Gylgorix need the most attention or improvement.
Payment processors handle your financial data directly, keeping your sensitive information out of our hands. We only receive payment confirmation and basic transaction details necessary for your learning records.

Data Security and Privacy

Keeping your personal information safe is a top priority for us at Gylgorix. We use a mix of technical safeguards and thoughtful policies to reduce the risk of unauthorized access, loss, or misuse. Our team regularly reviews security practices to stay a step ahead of emerging threats, and we update our systems whenever new vulnerabilities are discovered.

All sensitive information, like your login credentials and learning records, are stored securely using encryption and access controls. Only authorized staff members have access to your personal data, and even then, only when it’s absolutely necessary—for instance, if you contact us for support or there’s a technical issue that needs troubleshooting.

We train our staff on the importance of confidentiality and data privacy. Every employee and contractor is required to follow strict guidelines when handling user information, and we regularly audit our procedures to make sure those guidelines are being followed. If we ever suspect a security issue, we act quickly to investigate and respond.

Of course, no online system can be 100% secure, but we take every reasonable step to protect your data. If you ever notice something unusual about your account or suspect unauthorized activity, we encourage you to let us know right away so we can address it together.

We use industry-standard encryption to protect your account and personal data both in transit and at rest. This helps prevent outsiders from intercepting or accessing your information without permission.
Access to user records is tightly restricted based on job roles and responsibilities. Only staff with a legitimate need can view your personal details, and every access is logged for accountability.
Regular security reviews and audits help us identify and fix potential weaknesses before they can be exploited. We stay up to date with the latest security trends and update our policies as needed.

Our Use of Cookies

Cookies are little data files that get stored on your device when you use Gylgorix. We use them for a bunch of reasons—some are essential for the platform to work at all, while others help us remember your preferences or see how people use our site. If you've ever wondered why you don't have to log in every time you visit, cookies are part of the answer.

Some cookies collect information like your language settings, login status, or course progress, so you can pick up right where you left off. Others track site usage anonymously, letting us improve things like navigation or lesson recommendations. Occasionally, we might use cookies to test new features with a small group of users before rolling them out to everyone. It’s not as mysterious as it sounds—it just helps us make Gylgorix a bit better every day.

You can control how cookies are used through your browser settings. Most browsers let you block or delete cookies, but keep in mind that disabling them might make some features of Gylgorix less convenient or even unavailable. If you ever want to clear your cookies, that's totally up to you—your learning journey will still be here when you return.